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Sunday, November 8, 
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Building M&A capacity at middle-market companies

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RichardBorgeGears.jpgMiddle-market merger and acquisition activity surged in 2006 as more and more companies made acquisitions an integral part of their growth strategy. Dollar volume in U.S. M&A activity topped $1.2 trillion in the year that just ended, a record. And according to a recent analysis by Deloitte & Touche LLP, more than $400 billion of that amount can be attributed to deals valued at less than $300 million.

As M&A activity surges, many middle-market companies are forced onto a steep learning curve. Companies often decide that they want to make acquisitions first and then realize that they do not have the internal resources to manage the process. What then? Some hire consultants, others learn by doing (often through mistakes), while others systematically build an M&A capability themselves.

A certain percentage of these companies end up building their acquisition capacity by working with a private equity partner like Summit Partners. At Summit, we invest in companies and help them pursue their growth strategies, whether through acquisition or internal growth. Since our founding in 1984, we have raised nearly $9 billion in capital and have invested in more than 285 businesses. Partners from our firm usually sit on the boards of directors of these companies, and if the company's strategy incorporates acquisitions, we will often be members of acquisition-related committees of the board as well.

Based on my firm's experience, the process of building an M&A capability involves four key steps: (1) developing a strategy; (2) assessing company readiness; (3) building the acquisitions capability; and (4) executing the strategy and monitoring results. Let's look at each in turn.

Developing a strategy

The first questions are the fundamental ones. What are your company's strategic objectives, and will acquisitions help achieve these objectives? Is your strategy to gain market share, to acquire promising technologies or to fill holes in your product line? Which companies can help you reach these strategic goals? Are these target companies likely to agree to being acquired? Are there alternatives to buying a target outright, particularly in technology-related businesses? If so, you may be able to buy just the intellectual property or the research and development team instead of the entire business.

Technology companies make up an interesting segment of the middle-market M&A universe. One of their most common strategies is to acquire a competitor. If your most direct competitor is smaller and there is no No. 3, why not buy the smaller company? Immediately, you become the dominant player in your niche. We have seen this sort of transaction at a variety of technology-related companies.

Another common situation arises when a competitor has intellectual property that appears to be valuable but has run out of resources to properly market it. In some cases, the product may not even be finished. It may be 70% to 80% completed and clearly at a stage where the acquirer's own R&D team can finish it. The acquirer can either buy the whole company or, in some cases, simply buy the intellectual property in question.

A third common scenario occurs when a technology company wants to establish a presence in a new area where it lacks internal expertise. In this case, the company may look to buy a competitor's R&D group. We have seen situations where an entire product development group was laid off at once, and a competitor immediately stepped in to hire the team, perhaps also assuming the lease or acquiring the facilities where they worked, along with other assets. This allowed the acquiring company to gain instant expertise in a new area, without the headache of integrating a whole company.

Outside of technology, we see a fair amount of M&A activity in markets that are fragmented, particularly in healthcare services. These sectors are composed of many small competitors, all with similar financial characteristics. Companies that systematically acquire these targets can become very skilled at assessing opportunities as well as integrating operations and managing other facets of the transactions. Essentially, they perform the same transaction over and over again.

Assessing company readiness

Once you have defined your strategy, you will need to take a hard look at your company and assess whether you have the resources necessary to execute M&A transactions. One key question is: What size transactions can your company handle appropriately? There is no rule of thumb here. While it is rare to see a smaller company acquire a larger one, it does periodically happen -- especially in the current credit climate, where financing is relatively easy. We advise companies to think carefully about what size deal they can realistically handle from an operational perspective and to make an honest assessment of the available financing.

Companies should first consider how much cash they have on their balance sheets -- and how much they may be able to borrow against their balance sheets, too. How much you can borrow is ultimately up to your potential lenders; how much you should borrow will of course depend on your own assessment of financial risk. Our general objective is to structure transactions that are anti-dilutive over the long term -- and even better, over the short term as well. This means projecting earnings per share, or EPS, growth without the acquisition over the next several years, then comparing that against the expected EPS including the acquired business. Sometimes, rapidly growing companies buy a slow-growing business at an inexpensive price, which does not dilute earnings over the first year. Yet, over time, the slower-growing acquisition slows down the company's overall EPS growth, and so on a comparative basis, the transaction looks dilutive in later years.

If you are a public company, it is usually easier to tap the value of your equity, whether by issuing more in order to raise cash or by exchanging some of it for ownership in the acquired company. In some cases, however, acquired companies are willing to take equity in private firms as well. One situation where private company equity becomes particularly attractive is when you are considering a near-term initial public offering. The acquired company's team assumes that they will get stock in your still-private company at a lower valuation; when the IPO goes through, their stake will then increase in value.

Timing is another key consideration. Some companies raise capital to finance acquisitions in advance, while others seek capital only when the acquisition is under agreement. Companies generally obtain more attractive terms when they have a specific deal under agreement, since financiers have a better understanding of the transaction they are funding. The main downside is time pressure. In some cases, arranging a loan takes too long, and the transaction falls through. At other times, a financing source takes advantage of the pressure facing the company and provides less attractive terms than usual.

Rollup companies -- those that acquire numerous smaller competitors in a fragmented industry -- usually have the financing lined up in advance. Companies with more opportunistic, occasional M&A strategies, however, may wait until the deal is finalized to raise capital.

Over the past several years, the lending environment has been supportive for companies developing acquisition capabilities. Banks and other lenders have offered loans that minimize dilution, provide large amounts of leverage and offer minimal amortization, all at reasonable interest rates. Easy credit has contributed greatly to the growth in middle-market M&A. Readiness is not simply a matter of arranging financing, however. You also need the right people, with the right skill sets, within your organization. Do you have the ability to source and negotiate transactions, and then to integrate your acquisitions quickly and effectively?

Building the acquisitions capability

This brings us to the need for a dedicated corporate development capability -- a department, though often a small one, where dealmaking skills reside.

Usually, the effort starts with the CEO, who believes that one part of the company's growth strategy should be through acquisitions. He or she develops the overall strategy, determines how large the acquisitions can be and decides how these transactions will be financed. However, at some point, the CEO must delegate part of the corporate development work to a partner who can execute on the strategy.

Although some companies can find the right person for this role internally, most will have to look outside to locate the candidate with a unique set of qualifications, including:

• Marketing skills: The savvy corporate development officer identifies opportunities and then goes out into the market to act on them. This often requires an ability to persuade business owners to sell their companies, product lines or divisions to another firm.

• Transactional skills: These skills are many and varied; they range from valuation and analysis to some knowledge of contract law to an ability to negotiate and a knowledge of how integration ought to work. Because this type of knowledge is typically developed over the course of numerous transactions, many organizations look for people who have worked at an investment bank, a private equity firm or in a corporate development role at another organization.

• Operational skills: At the same time, the corporate development officer should understand the company's products and/or services, as well as how an acquired company's offerings would fit within a combined organization. The corp dev team needs a good rapport not just with senior management, but also with product marketing and product development groups.

Usually, firms will start by hiring one corporate development officer who has broad experience across these three primary areas. As the function grows, companies may later add analysts and other personnel to augment their efforts.

Finding the right initial corporate development officer is a key step, but being able to integrate that person into the larger organization is equally critical. A recent survey by Ernst & Young LLP found that a majority of corporate development officers report to the "C" suite (37% to the CEO and 41% to the CFO); however, they also maintain close ties to the board and other strategic areas of their companies.

The business development officer has to be both a team player and an initiator. On the one hand, he or she has to implement the CEO's goals and vision. But this person also must have the creativity and aggressiveness to act independently. Corporate development officers do most of the traveling involved in M&A activities, so they must be prepared to make decisions and handle issues that arise in on-site negotiations. In addition, the corporate development officer interacts with all the important areas of a company -- finance, product development and marketing, sales and operations. The diverse skills needed for the job are very similar to those required at the CEO level, so it is no surprise that corporate development officers often move into the CEO slot.

Executing the M&A strategy

Once a corporate development capability is in place, the company can begin executing its strategy. Senior management is typically involved in this process, as well as the board of directors, product marketing and development groups. The corporate development office coordinates all aspects of this process.

Most companies start with relatively small deals, using these transactions to gain experience and work the kinks out of their process. As they experience success with smaller deals, they gain the experience and confidence to pursue larger transactions. A successful program also increases the size of the company and its resources, putting more cash on the balance sheet while increasing borrowing capacity and the value of the company's equity.

Moreover, more people in the business development group may already have been through the process of acquiring companies and integrating them several times. As the group expands, it often takes on new responsibilities -- not only for acquisitions, but also for joint ventures, intellectual property and product acquisition and distribution deals. The process will evolve as the M&A effort becomes more sophisticated. Many companies create a subgroup of their board -- an acquisition committee -- to evaluate deals along with the CEO and corporate development office.

An essential part of the process is setting expectations for success in each deal and then benchmarking post-transaction performance to these standards. Criteria will vary from company to company, and from deal to deal. But some of the most common considerations include:

• Is the transaction dilutive or anti-dilutive? Here you look at the projected EPS growth of the combined companies, as compared with EPS growth of the acquiring company by itself.

• What is the expected internal rate of return on capital used to finance the acquisition?

• How will the transaction affect future borrowing capacity? Will it prevent you from making another acquisition?

• What sort of market share growth do you expect?

• How much do you project in cost savings?

• How many new-product introductions do you expect after the transaction? What percentage of revenue should come from these new products?

• How is the transaction performing against budget?

Once these standards have been determined, the board and corporate development group must monitor progress according to these terms. The corporate development officer will often be the main person in charge of integration.

He or she will meet regularly with the board and/or a smaller acquisition committee to keep them informed of the acquisition's success. Setting realistic expectations -- and monitoring against them -- is a critical part of deal success.

A successful acquisition strategy is largely a function of execution. For the most part, acquisitions fail because of avoidable errors -- incorrectly pricing a transaction, taking on too much debt, failing to uncover significant issues in due diligence or underestimating the amount of time and effort needed to integrate acquired companies. But with the right expertise, proper discipline and strategic focus, M&A can be a significant contributor to growth. Building a corporate development group is the first step on that path to success. - Bruce R. Evans

Bruce R. Evans (bevans@summitpartners.com) is a managing partner in the Boston office of Summit Partners, an international private equity and venture capital firm. Since joining Summit in 1986, he has helped build corporate development capability at multiple portfolio companies. He has served on more than 25 boards, including those of optionsXpress, Pediatrix Medical Group Inc. and Unica Corp.

How Unica became acquisition-ready

In March 2006, Unica Corp. bought Sane Solutions LLC, a North Kingstown, R.I., provider of Web analytics solutions, for $23.6 million in cash and stock plus $4.2 million in assumed liabilities. The deal followed a smaller acquisition, that of MarketSoft Software Corp., a provider of lead management solutions that we bought for $7.3 million in cash and the assumption of certain liabilities in December 2005. Neither were huge deals in the M&A world. But they are emblematic of our development of an acquisition capability at Unica.

Unica develops software that allows companies to track their marketing efforts and improve them through ongoing feedback. Our software helps companies manage marketing content, handle the complexity of dealing with multiple marketing channels and address customers' desire for greater control of their communications with companies. The goals for our acquisition program mirror our corporate goals: to maintain and to extend our leadership in the enterprise marketing management space. After my arrival in 2005, we began to develop that program.

Working with the CEO, the senior management team and the product marketing and management groups, we created a three-year road map to identify additional functionalities that we believed were critical to our product line. We identified acquisition targets -- each having technologies that we might want to add in the future -- and then set up a process to continually monitor hundreds of these companies in competitive and adjacent market segments. Together with company management and product groups, we then set priorities for acquisition targets.

Unica considers four types of acquisitions:

• Tuck-ins, which add functionality to our core product offering;

• Adjacencies, which extend our solutions into related market segments;

• Competitive take-outs, which increase market share by removing competition;

• Geographic expansion deals, which extend our reach internationally.

Unica identified Sane Solutions as an acquisition candidate through this systematic process. Sane Solutions, we saw, would be an adjacency transaction that would enable us to expand our core capabilities with additional online customer behavior and Web analytics. It offers our customers a way to integrate data about online and offline consumer behavior, helping them to understand, for instance, how consumers view online information about products and then make purchases in stores.

When we first approached Sane Solutions, the management was considering whether to raise money or sell the company. They had already approached an investment bank, and a number of firms were also pursuing them. Sane Solutions chose Unica because we could compete better in the Web analytics market and could provide them the opportunity to leverage their software in the broader enterprise marketing management marketplace.

We continue to look for opportunities to build product capabilities, broader product offerings and market share through acquisitions, periodically re-evaluating our three-year road map. M&A has become an integral core competency at Unica -- one that helps us to better serve our customers, and also our shareholders. -- David Sweet

David Sweet is senior vice president of corporate development at Unica Corp.



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