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GreatCall Inc., operator of the Jitterbug cellular phone network aimed at elderly users, has a new spring in its step, landing $38 million in a Series C round of venture capital. The round, announced Tuesday, was led by Court Square Ventures and included equity investment from Japan's Sumitomo Corp. in the form of a conversion of earlier issued convertible notes, as well as previous equity investors Steelpoint Capital, Charles River Ventures and Nauta Capital. Terms of the deal were not released, but GreatCall chief financial officer Bill Kuncz said the round was priced at an increase to the company's $38 million second round of July 2007, reflecting growth in the company's user base. Kuncz says GreatCall will use some of the new capital to develop new services and applications, though the company has no significant infrastructure expenses, operating solely through the leasing of roaming coverage from other carriers. Most of the new capital will go to continued marketing of the Jitterbug service including expansion of programs with retailers and expansion into additional sales channels. GreatCall, which was formed in March 2005 and launched Jitterbug in November 2006, provides personalized cellular phone service to customers uncomfortable with traditional cellular offerings. The company's services feature simple handsets and service offerings that include personalized operator assistance in programming frequently called numbers and other technical help charged against customer minutes. "The vision was to provide personal service to the boomer and senior market of people unfamiliar with cell phones," Kuncz says. "It's a service where customers don't have to listen to rap music on hold, and where operators greet them by name." The company was founded by Schaumberg, Ill.-based Motorola Corp. veteran Martin Cooper and longtime cellular industry veteran Arlene Harris, and the new investment unites the pair with Jim Murray of Court Square, also a longtime industry veteran and author of "Wireless Nation: The Frenzied Launch of the Cellular Revolution in America," a history of the mobile telephone industry. Kuncz said the company targeted a small group of investors with experience in the cellular industry to bring strategic value to the company. "We were looking specifically for investors who understood the wireless space, and Jim Murray is one of the preeminent investors in the industry," Kuncz says. "We think we talked to the most sophisticated investors that understood what we are doing, and we are delighted with the progress we have made with the current business model." -- Clifford Carlsen See June 24 press release from GreatCall For more see baanmo.com
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