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"Payola"
has been a dirty word in the music industry at least since the late
1950s, when the discovery that certain disk jockeys accepted money to
play specific records led to investigations by the Federal Trade
Commission and Federal Communications Commission. The DJs' careers were
ruined and pop radio's image was tarnished, but payola's spirit has
lived on with third-party independent promoters serving as the "hit men." Still, today, the public airwaves are still at least nominally payola-free.In the world of Internet radio, though, there appear to be no such rules. In fact, the only barrier keeping passive streaming music services from accepting pay-for-play deals may be cultural, as this op-ed piece advocating Net radio payola suggests. Online stations, whether they have human DJs or recommendation engines powering them, can accept all the pay-for-play money they want; they're simply bound by convention, or perhaps good taste. We're trained to think payola is wrong, we want to believe that we're hearing curated song playlists that labels can't overtly buy their way into, and we feel like we should be able to tell the difference between advertising and programming. Or, in other words, between advertising and art. Still, those cultural barriers have been tested, as with product placement in movies and TV. We're asked to show how much we can tolerate, or how distasteful advertising or paid placement might be, or how much we'll pay each month to get rid of it. Internet radio has been especially resistant to excessive audio ads, and rarely features paid placement of the music itself. Pandora Media Inc., for example, has notoriously struggled to come up with enough revenue to pay streaming royalty rates, but studiously restricts audio ads to one 15-second spot per hour and never includes paid placement of songs. So when Billboard ran this piece about Highnote Networks Inc., a startup still in its infancy that expects to use paid song placement in its business model, my immediate reaction wasn't whether it was legal or ethical, but how the company expects to do it without offending listeners. The model itself is ingenious, patterned after Google Inc.'s [GOOG] AdWords: Content owners will pay Highnote a price set by an auction mechanism for the right to have their songs played immediately after other popular artists' songs. I spoke with Highnote founder Jim Payne, who's in the process of leaving a local-business advertising job at Google to run Highnote full-time. I didn't mention "payola"--he did. Payne says the company drew an important distinction by choosing a pay-per-click rather than a cost-per-impression model, meaning that the performance of a song-ad depends on how many people click through to the artist's Web site, ultimately placing greater value on the most frequently clicked-on songs. Payne says Highnote is "letting the consumer base figure it out by backing up things that are high-quality." Indeed, the company's FAQ indicates that it allows unlimited skipping of unwanted tracks. Furthermore, all the sponsored songs are clearly identified in the user interface. Highnote will create its own destination site with a recommendation engine, but Payne concedes that its primary business is in syndicating its technology to other Internet radio services. "Consumer branding will not be that important," he says. The company will use a statutory licensing model to compensate content owners and won't provide on-demand song streams. In addition, it will harvest data about song preferences and report back to its label partners. Payne and two other co-founders have bootstrapped the company to date, but are seeking a $2.5 million first round of venture funding in order to license music. Despite an audacious projection of $920 million in annual revenue within five years, Payne admits that the fundraising climate is frosty. Still, he believes an initial round could be all Highnote needs to reach profitability once it gains a critical mass of music, advertisers and users. I'll believe that when I see it, as always -- and that goes double when the company has to overcome a psychological barrier to enter the marketplace. -- Paul Bonanos See Nov. 17 story from Billboard about Highnote ![]()
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