Call center technology startup Interactions Inc. Thursday announced a $12 million Series C round led by Cross Atlantic Capital Partners.
Previous investors Sigma Partners, Updata Partners, North Hill Ventures also participated in the round. As part of the deal, Interactions said Cross Atlantic managing director Richard Fox will join its board. The startup has raised $35 million to date, and said it plans to use the latest funding to boost sales and support for its hosted service, which handles inbound and outbound customer service calls.
Other call-center services and software providers that have been funded recently include Voxify Inc., which in February received $15 million from Intel Capital, Eldorado Ventures, Palomare Ventures and Sigma Partners, and HyperQuality Inc., which last year raised a $10 million Series B round from Ignition Partners, Miramar Venture Partners, Rustic Canyon Partners (an investor in The Deal LLC) and Divergent Ventures LLC. -- Olaf de Senerpont Domis
See Sept. 18 press release on Interactions' Series C from PR Web
See January 2007 story on HyperQuality's Series B from TheDeal.com
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