The Deal
Tuesday, November 24, 
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Nice work if you can get it

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EXECUTIVE SUMMARY
  • Corporate clients say having a full slate of services is necessary to gain business.
  • Some dealmakers don't see conflicts as a big issue.
  • IBM will be open to using banks more than it had before.

081009_mover_moelis_300.jpg "It was the best question I've ever been asked," says Ken Moelis, the founder of boutique investment bank Moelis & Co LLC. It was December 2005 and Moelis was standing in a London elevator with longtime client Steve Bollenbach. Then the CEO of Los Angeles-based Hilton Hotels Corp., Bollenbach, after months of negotiations, was finally about to close a £3.3 billion ($5.4 billion) deal for U.K.-based Hilton Group plc's lodging assets.

Recalls Moelis: "We had pushed the elevator button, and [Bollenbach] looked at me, and asked, 'Should I do this deal?' Moelis answered yes.

It is the idealized vision of the relationship between investment banker and client. The CEO, alone with his most trusted adviser, forgets for the moment all the financial analysis laid out in acres of spreadsheets and leaves behind the army of bankers and corporate associates that have analyzed, from every angle, the financial and strategic rationale for the transaction.

At the moment of truth, there are only the banker and his client, and that one simple question.

What do clients want?

Doug Braunstein, head of investment banking, J.P. Morgan: "The days of two CEOs meeting in a room and reaching a handshake are over. Deals are much more complicated. There needs to be a company and advisers who are adept at addressing a broader range of issues."


Rodgin Cohen, chairman, Sullivan & Cromwell LLP: "You have to understand the pressures people are under. Even in the depth of the most serious problems, there's not been a sense of panic but a sense of realism. I've seen it before, and I know it always doesn't work out. What you need to do is step back yourself, and try to avoid responding to the exigencies of the moment."


Boon Sim, Americas head of M&A, Credit Suisse Group: "Clients actually need bankers more in complex transactions. They need us less in the straightforward M&A assignments. On those types of deals, we have educated the clients well over the past two decades; they've hired MBAs and ex-bankers, and people get more sophisticated. Their needs have naturally evolved. But when they need us, they need us more than before given the increasingly complicated world we live in."


Gene Sykes, co-chairman of M&A, Goldman, Sachs & Co.: "The role of advice today takes into account a much broader range of insight than the pure merger advice that [Americas M&A head Tim Ingrassia] and I were trained in when we started our careers. The last 10 years have seen this evolve. While the individual relationships are still at the heart of what makes this business work for people, the breadth of insight is a very important part as well."


How private equity fits in

Tim Ingrassia, Americas head of M&A, Goldman, Sachs & Co.: "In today's world, you can't talk about M&A without talking about the impact of the financing market on transactions. During the credit expansion and LBO boom, the ability to understand the value of a business to a financial buyer was an important part of understanding its value to a strategic."


Rob Kindler, global head of M&A, Morgan Stanley: "How could you fault a board for selling a company at a price higher than the public market or a strategic buyer is willing to pay? Yet, since the crisis last year there has not been a single article about how brilliant boards were in taking advantage of the irrationality of the leverage market."


Boon Sim, Americas head of M&A, Credit Suisse Group: "Private equity organizations are set to do deals. Their business model requires them to transact. Whereas a company's primary business model is not to transact. So if you were a typical investment bank, who would you spend more time with? Someone who may transact one big deal every two or three years, and pay you some fees, or someone who does multiple deals per year, and generates significant fees? The decision is not a very difficult one. You follow where the money trail especially in light of the fact that private equity deals may represent up to a quarter of the transaction volume in a normal credit environment. Hence, the increasing influence of PE firms over corporates this past decade."


Where banks add value

Elias Mendoza, vice president of corporate development, IBM Corp.: "As I was growing up in banking, banks and companies seemed to have discussions around strategy and business models. Today, the conversations we have are around the technical aspects of a deal, perspectives on what could happen on a deal as it goes through the regulatory process and getting on top of things early from a legal and accounting perspective."


David Hartman, director of M&A, Siemens Corp.: "We've built up a pretty substantial M&A staff. For a lot of smaller deals on the buy side, we don't need anyone. There's not much a bank brings on the buy side. Whereas on the sell side you need people to go out and put books together, organize the data room, conduct sell-side diligence, contact 100-plus buyers. That's a lot."


Michael Frankel, vice president of business development and M&A, LexisNexis: "We have relationships with a lot of small boutique firms because we do a lot of small deals, and they know our universe. I wouldn't expect Goldman Sachs to know about a $4 million content business in Sheboygan, Wisconsin. That's the expertise of the small and middle-market firms."


Arvind Sodhani, CEO, Intel Capital: "I would recommend that people who are doing deals with Intel hire a banker. If we're buying a public company, we would want the banker of the public company to make sure they have knocked on every door to be sure the [seller's] board has fulfilled its fiduciary duty. Because when we buy that company, we acquire all the liabilities and mistakes that company may have made."

But that vision no longer seems to apply. When most CEOs turn to their advisers these days, they will most likely not be met by an investment banker, but by a dealmaker from their own corporation who is as well versed on the ins and outs of a transaction as any banker.

Conversely, when bankers pitch ideas or get called in on a deal, they won't arrive alone, but often with entire teams from their firms pitching myriad products and services from every area of their banks.

Today, when a CEO asks his banker, "Should I do the deal?" even the simple answer -- "yes" or "no" -- is loaded with a complex set of motivations. The push and pull between those motivations, between the banks and their clients, has been a defining characteristic of the last decade of dealmaking. And it seems likely to set the tone for years to come.

Indeed, a succession of dramatic events has marked the past decade in dealmaking. Markets lived through the tech and telecom bubble and bust, Sept. 11, the Enron and WorldCom accounting scandals, the explosion of private equity and the global financial meltdown. But through it all, M&A volume continued to rise. In 1999, worldwide M&A volume surged to $3.2 trillion, a quantum leap from $851 billion in 1995. Despite the ebb and flow of crises, booms and busts, it has never again fallen below $1 trillion.

Meanwhile, macroeconomic and social changes have changed how deals get done. For instance, technological innovations, led by the Internet, have made it easier for companies to gather market intelligence for themselves and conduct financial modeling and due diligence.

"Some number of years ago, providing stock price information and analysis was one of the ways we brought value to our clients," says Tim Ingrassia, head of Americas M&A for Goldman, Sachs & Co. "But that's all info you can pull up on Yahoo Finance today."

Macroeconomic forces such as globalization also created a competitive environment that forced corporations to adapt quickly, often through acquisitions, adds Gene Sykes, co-chairman of Goldman Sachs' M&A group. "If you look back some 20 years or so, M&A was a bit of an extraordinary and unusual activity for corporations," he says. "But since then, transaction-based activity has become central to the business strategy of most companies. The merger business is no longer an arcane field."

As a result, the personal relationship Moelis romanticizes has been replaced by an institutional model that has fundamentally changed the nature of the banks' relationships to their clients. The corporations that are at the center of M&A have become increasingly sophisticated over the years. Large acquisitive firms such as General Electric Co. and Johnson & Johnson have long had dedicated M&A teams. But an explosion in M&A over the past decade, coupled with the reality that companies must live with the results of their acquisitions, caused more corporations to build in-house deal teams -- many staffed with former investment bankers, strategy consultants and M&A lawyers.

Consider Siemens Corp., the holding company for the U.S. operations of German industrial giant Siemens AG. The company has a four-person corporate M&A team and deep deal expertise throughout the organization, developed by churning through an average of 10 acquisitions a year since 1985.

"Naturally, as M&A becomes more a tool to accomplish corporate objectives you want to internalize the professional capabilities in that area," says Ken Meyers, vice president of M&A. "We're at least a generation beyond where we were 10 years ago. You don't want to rely on outsiders every time you want to do a deal."

Another example is LexisNexis, a division of publisher Reed Elsevier Inc. LexisNexis has executed more than 35 acquisitions since 2001, transforming from a legal records database firm into a provider of technology workflow and risk management services to clients in a range of industries.

By the time LexisNexis completed its largest acquisition, the $4.1 billion purchase of data and analytics provider ChoicePoint Inc. in September 2008, it had developed a talented bench of experienced dealmakers.

Michael Frankel, a former vice president of business development at GE Consumer Finance-Americas and a Merrill Lynch & Co. vice president, was hired a few months earlier as senior vice president of business development and M&A. Today LexisNexis has "at least 10 fully competent deal execution people," Frankel says.

The company still uses investment bankers. UBS Investment Bank and Morgan Stanley advised on the ChoicePoint deal. And it relies on bankers -- often middle-market and boutique shops -- to keep it informed about the small and often far-flung content providers and technology companies it typically acquires. But on plain-vanilla transactions, LexisNexis often goes solo. The same is true for an increasing number of acquisitive firms.

In 1999, there were 856 deals valued at more than $500 million transacted worldwide. Of those, 305 -- or 35.6% -- featured at least one party in the deal without an adviser. The percentage hovered in the 34% to 35% range between 2003 and 2005. By 2006, however, 42.9% of large transactions included at least one party with no banking adviser. The number rose to 50.7% in 2008, according to research firm Dealogic.

"Bankers are being asked to demonstrate value more often," says Frankel. "They have to go beyond, 'I know how to do deals.' "

Most of the bankers interviewed for this article were careful to emphasize the still-personal nature of the banker-client relationship. "The relationship is the most important thing," says J.P. Morgan's global head of M&A, Jimmy Elliott. "Once a relationship is established, we can deliver everything else."

Still, several note that the old-school model of the trusted consigliere -- à la Felix Rohatyn -- no longer serves as most M&A bankers' archetype.

"It's fair to say there's a lesser ability to use the old-line model of the pure consigliere where you could just show up and get that strategic business, irrespective of whatever other relationships you had, [services you offered]" says Mark Shafir, global head of M&A at Citigroup Inc.

Or as Doug Braunstein, head of J.P. Morgan's investment banking operations, puts it: "An adviser's role needs to be much broader. There is a juxtaposition of traditional trust and confidence in an advisory relationship, and the need to have expertise across a very broad range of products and geographies. It used to be much simpler."

It's telling that these views come from senior bankers at firms that epitomize the idea of the one-stop-shop or universal bank. That model took root over the 1980s and 1990s but fully flowered in 1999, after Congress repealed the Depression-era Glass-Steagall Act, which had separated commercial from investment banking. Over the succeeding years, the growth of the so-called full-service banks, such as Citigroup, J.P. Morgan Chase & Co. and Bank of America Corp., added competition to an M&A business that formerly was the exclusive purview of pure-play investment banks such as Goldman, Morgan Stanley and Lehman Brothers Inc.

Dealogic's league tables show that in 1999, Goldman Sachs, Merrill Lynch and Morgan Stanley dominated U.S. M&A activity. By 2008, only Goldman, in first place, was still in the top three. J.P. Morgan and Citigroup held the next two spots.

Initially, the commercial banks' ability to provide other services such as lending gave them an advantage over the traditional advisory firms, but soon even the investment banks were anteing up their balance sheets to get business.

Coupled with the corporations' increasing dealmaking sophistication, this changed everybody's expectations, and forced banks to offer an ever-expanding menu of services to entice clients.

For example, Citi advised Warner Chilcott plc when the Irish drugmaker announced Aug. 25 that it would buy Procter & Gamble Co.'s prescription drug business, and received M&A credit. However, the bank also put up a sizable amount of money as part of the $4 billion Warner Chilcott borrowed to complete the deal.

Citi's group on the Warner Chilcott deal was led by Chris Hite, global co-head of healthcare investment banking, and included Shafir. As Hite puts it, going to a client such as Warner Chilcott is no longer just a matter of showing up with some ideas on how to close a deal. "It's my responsibility to make sure that we're bringing the services of the firm," he says. "When you're thinking about a $2 billion or a $15 billion deal, I'm not only delivering the M&A advice, but I'm delivering the firm to ensure clients have the capital required to do the transaction."

It is worth noting that many acquirers, IBM among them, don't need financing to complete a transaction. Even so, Elias Mendoza, vice president of corporate development at IBM and a former Morgan Stanley investment banker, says bundling services has become increasingly important to banks at a time when clients need M&A advice less. "If there was a broader revenue opportunity, there was always a push to maximize revenue, to lead with some of the difficult products that were more sticky and add M&A on top of that. So the M&A isn't the big money maker for the firms. It's the financing piece."

Some corporate clients even suggest having a full slate of services is necessary to gain business. "Ten years ago, if a banker didn't bring a balance sheet it didn't matter. Now, the financing and M&A are more integrated at a shop like ours," says one corporate dealmaker at a Fortune 500 company. "Yes, the personal relationship matters, but the institutional relationship is becoming increasingly important. If there's a party that can bring everything to the table, then they bring everything to the table."

For all that, the past 10 years have also been marked by an interesting countertrend to the growth of the universal banks: the flourishing of the boutique model of investment banking. That model emphasizes smaller firms with few business lines other than advisory services, and, in some cases, small capital markets units.

In the 1990s, the boutiques were epitomized by firms such as Lazard (whose CEO, Bruce Wasserstein, is chairman of The Deal LLC), Evercore Partners Inc. and Greenhill & Co. The latter two firms were founded in 1996 by M&A bankers -- Roger Altman and Robert Greenhill, respectively -- who matured during the height of the banker-as-consigliere days. As testament to the viability of their business models, all three of those firms have successfully gone public. In the past few years, the banker-led boutiques' ranks have grown with the addition of Perella Weinberg Partners LP, co-founded by former Morgan Stanley M&A impresario Joseph Perella, and Moelis & Co.

The boutiques all argue that the nature of the full-service banks leaves room for a breed of unconflicted banker, whose only interest is in providing useful advice to the client, not selling them a menu of other services. Indeed, Greenhill touts its conflict-free status on its Web site, while Evercore notes it was founded on the belief that there are clients that want advisers who are "free of the potential conflicts of interest created within large, multi-product financial institutions."

Even without balance sheets to use to attract M&A business, the boutiques have been able to convert their relationships into substantial mandates. Evercore and Lazard, in fact, worked on three of the largest deals of the first part of 2009, Wyeth's $68.1 billion acquisition by Pfizer Inc. (Evercore advised Wyeth), BHP Billiton's acquisition by Rio Tinto Ltd. (Lazard advised Rio Tinto) and Xstrata plc's $48.3 billion hostile bid for Anglo American plc (Lazard advised Anglo American).

Potential conflicts take many forms, but all center around a banker's motivation, conditioned by a bank's need to make profits.

For example: Is a banker pushing a client to structure a deal a certain way not just because it makes sense for the deal but because it will bring in larger fees for the bank? Is there more incentive for a banker to remain loyal to his client or to his colleagues, whose own fee performance could determine how they rate the relationship managers when it comes time for the bank to dole out bonuses?

But the idea of conflict-free advice only goes so far, argues Rob Kindler, head of global M&A at Morgan Stanley. "There are virtually no [large] transactions where a boutique firm is the sole adviser," he says. "Boutiques are unable to provide a client the most important advice, and that is capital market advice."

And while the pitch about conflicts is essential to the boutiques' success, some corporate dealmakers don't see conflicts as a huge issue. "There's been an increasing level of maturity about handling conflicts of interest," says Siemens' Meyers. "As you always must with any adviser, you have to think critically and veryanalytically about the advice you're getting and whether you want to act inconsistently with the recommendation of your most trusted adviser."

The value corporations place on bankers' expertise seems as cyclical as deal activity in general, says Jim Woolery, an M&A partner with Cravath, Swaine & Moore LLP. "In a boom, people tend to view the adviser role as more commoditized. Then we run into a crisis -- and hopefully this is the mother of all crises -- and there is a flight to quality."

He adds that many boards and executives were burned by deals that blew up in the aftermath of the credit crisis, which has made companies more interested in what could go wrong than in closing a deal at all costs. This requires advisers and boards that can work together, even as they protect their own interests. "Good advisers can explain anything no matter how complicated it is," he says. "And good board members won't go forward with something unless it can be explained to them in a way they can understand."

And, in a global environment in which innovation and growth are paramount, even some corporations that have most often relied solely on their in-house transaction expertise seem to be more open to turning to the traditional M&A gatekeepers for advice.

"While we haven't had a pattern of using banks, I think the nature of the environment, the ways things are evolving competitively in M&A in our spaces, we'll be open to using banks more than we have before," says IBM's Mendoza. "I think we could certainly go out and get a lot more insight and a lot more help from these guys than we have in the past in a way that doesn't detract at all from the internal capabilities but supplements them."

See the Complete: 10 Years of The Deal Economy

Ten Years After

Between reality and the mirage

From liquidity to liquidation

Bubble, trouble, toil and muddle

Continue reading below

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Comments

From: Ken Ducey,

There are certainly simple transaction, especially from a buyer's perspective, where an M & A intermediary may not add significant value. In our experience though, we see much more of the opposite. Executives inside of an organization can have a narrow view, and possibly less motive to seek and close a transaction. Using someone from the outside will always bring a unique perspective, which cna be extremely valuable.


From: Jose Tormo,

There will always be tension between the interests of the investment banker, who wants to close the deal, the executive operating team, who may prefer to retain their current positions instead of embracing higher risk through inorganic growth, and the Board of Directors, who seek long term shareholder value appreciation.

There are two roles for M&A advisors, and both are important for organizations that seek to use M&A as a core business competence:

(1) deal advisors, who are experts in capital structure choices and will help to design the right go-forward balance sheet, and
(2) integration advisors, who are experts in business strategy and culture development and will help to minimize the pain of merging disparate teams and the costs associated with losing key customers.

You need both sets of advisors. While some organizations do have experts in both areas on their executive staffs, it always helps to bring in fresh eyes to find a new perspective and identify new organization possibilities.

Advisors earn their trust of the long haul, not by disappearing right after the deal has been struck. Like a good legal counsel or personal financial planner, we deliver value because we understand your business, but we stand apart from it.


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